The City of Campbell River wants to hear what you have to say. 

Starting from September 13th until the end of the month, a satisfaction survey will be available. 

The city will send the survey via mail to 1, 200 randomly selected addresses. If you don’t receive it in the mail, you can fill out the survey online

All survey responses are anonymous. Survey participants all have the option to join a draw for three $100 gift certificates for programs or memberships at the Sportsplex or the Community Centre. 

The survey topics include:

  • Quality of life in Campbell River
  • Most important issue facing the community
  • Satisfaction levels with various city services and overall quality of the services
  • Value for tax dollars and services to reduce/enhance/introduce
  • Customer service needs, methods and quality rating
  • Information needs, methods and quality rating

“Regularly measuring satisfaction levels provides reliable insight into community support and concerns related to City services – and helps us focus on priorities and ensure we deliver services in ways that meet community needs,” deputy city manager Ron Neufeld said. 

The survey results will be presented to city council in November. 

A 2016 survey showed that residents were more satisfied with city services that year than when previous surveys were conducted. The highlights of those results can be found here