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Complete City’s satisfaction survey this March and win

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The City of Campbell River wants to hear from you.

It’s rolling out another satisfaction survey next month, offering a total of five prizes for the locals randomly selected to participate.

The survey will run March 8th through 22nd.

A survey form will be sent by mail with a letter from Mayor Andy Adams to 1,300 randomly selected addresses within city limits.

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However, for those who don’t receive the survey in the mail, an online survey will be available on the City’s website.

All survey responses will remain anonymous, and to thank locals for participating in the mail survey, the City will offer an option to enter a draw for prizes.

According to the City, “Winners will receive one of three ‘Naturally Campbell River’ gift boxes from a local business, or one of two $100 gift certificates for programs or memberships offered at the Sportsplex or Community Centre.”

Survey topics include:

  • quality of life in Campbell River
  • most important issue facing the community
  • satisfaction levels with various City services and overall quality of services
  • City response to COVID-19 pandemic
  • value for tax dollars and services to reduce/enhance/introduce
  • customer service needs, methods and quality rating
  • online engagement, information needs, methods and quality rating

“The City conducts satisfaction surveys every two years, and this one occurs just over halfway through this Council’s term,” adds city manager Deborah Sargent.

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”Regularly measuring satisfaction levels provides reliable insight into community needs and concerns related to City services – and helps us determine service priorities for years to come.”

Survey results will be presented to council in May.

Results of the 2019 survey found residents continue to be satisfied with most City services. Find more details here.

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